Fuel Your Ecommerce Growth
with a Support Plan

In the fast-moving world of ecommerce, cybersecurity isn’t optional — it’s essential. Every transaction, customer detail, and backend integration represents a potential entry point for cyber threats. A single breach can lead to devastating financial loss, erosion of customer trust, and long-term brand damage.

We are experts in eCommerce website security and we will harden your valuable data against attack. Our process to secure your website starts with a security audit. This will identify issues that need immediate resolutions. After the audit we will proceed to harden your website from attack, including carding attacks - which are a growing problem in eCommerce. If your website does not already have a sufficient security plugin we will install one for you. We will put in place an off-site, off-server backup process. Off-server backups are very important. If your server is ever penetrated by a hacker, all you server backups will also be compromised - hence the need for backups in a completely separate location. We will put in place a daily monitoring process and update your website software on a weekly basis. All site updates are tested on a separate copy of your website before they are moved to live. If you are using our servers, a firewall and additional Cloudflare security will be added to your server. And of course if the worst should ever happen, we will resolve and fix your website for free.

Website Penetration Testing is available on request.
Encrypted Backups can also be made available.

With our automated monitoring tools, you gain peace of mind knowing your eCommerce site is being continually checked.

We continuously test homepage and category page loading speeds, track keyword presence to confirm content is rendering correctly, and log daily performance in easy-to-read graphs. This proactive approach helps catch issues before they impact your customers — ensuring fast load times, uninterrupted shopping experiences, and a stronger foundation for SEO and conversion growth.

We also off the option to track the speed of a competitor website so that you can compare your performance against your main competitor!

Any downtime on a busy eCommerce store can quickly cost you thousands of lost revenue. We make sure that your critical processes are working by testing them on regular basis.

Our automated checkout testing ensures that your most critical conversion steps — Add to Cart, Cart Page, and Checkout Page — are functioning flawlessly. By simulating real user actions, we catch failures before your customers do. If any issue is detected, a support ticket is instantly created so it can be addressed without delay. This proactive safety net protects your revenue, maintains customer trust, and ensures your path to purchase is always open for business.

We are the only support service that offers fully automatic checkout testing for WooCommerce.

Our support covers two key areas: technical issues and site improvements or changes. To keep things fair and effective across all clients, your support plan defines how many development hours are available for updates, enhancements, and new features.

Technical Issues
We thoroughly test all WordPress core, WooCommerce, theme, and plugin updates on a staging site to minimize risk. If an issue arises on your site due to an update we performed, we’ll fix it — and it won’t count against your development hours. However, time spent resolving pre-existing issues or limitations caused by third-party plugins will be deducted from your plan’s development time.

Site Changes & Enhancements
Your development hours can be used for any other work on your site — from adding products and running reports to building custom features or integrating new tools. If you can imagine it, we can help make it happen. We actively encourage ongoing improvements; evolving your store is the best way to stay ahead of the competition.

Site Performance Tuning: Fast Sites Win More Sales
A fast-loading site isn’t just a nice-to-have — it directly impacts your conversions, SEO rankings, and customer satisfaction.

Our Site Performance Tuning service targets the most critical areas of your store: the homepage, category pages, and product pages. We optimize image delivery, streamline CSS and JavaScript, implement intelligent caching, and ensure your site meets key Core Web Vitals benchmarks.

If you’re hosted with StorePro, your performance gets an even bigger boost: we’ll automatically enable Cloudflare Enterprise, giving you edge caching, faster global content delivery, and advanced security — all built to keep your store lightning-fast and resilient under pressure.

Getting your products listed on platforms like Google and Meta is essential for visibility and sales — but product feeds can be complex and prone to errors. We help you set up and manage high-quality, compliant feeds for Google Merchant Center, Meta (Facebook & Instagram), and other marketplaces or ad platforms that rely on product data feeds.

We ensure your feed is properly configured and compliant. We support XML, CSV, and real-time API-integrated feeds, and can help with disapprovals, product syncing issues, custom attribute mapping, and dynamic inventory updates. Our job is to keep your listings live, your product data accurate, and your ads performing — so you can focus on growing sales.

Our SEO Growth Services are designed to help your store attract the right customers — not just more traffic, but high-intent, purchase-ready visitors. We combine strategic insight with hands-on execution to grow your organic visibility and revenue.

From in-depth keyword research that targets what your ideal customers are searching for, to tailored SEO strategies built around your goals and competitive landscape, we lay the foundation for sustainable growth. We also create high-quality, search-optimized content that builds authority and engages shoppers — and support it with ethical backlink acquisition to boost domain strength and rankings.