Why is checkout testing important?

Checkout testing is an essential component of ensuring a seamless and user-friendly experience for customers on eCommerce stores. It allows online businesses to identify and fix any issues or glitches that may arise during the checkout process.

A smooth checkout experience is critical for ensuring that customers complete their purchases, which ultimately leads to increased sales and revenue for the store. If there are any problems during checkout, such as errors in payment processing or issues with shipping information, customers may abandon their purchases and choose to shop elsewhere. By conducting thorough checkout testing, eCommerce stores can prevent these types of issues and provide a seamless experience for their customers, ultimately leading to increased customer satisfaction and loyalty.

What Methods are available to test your WooCommerce Checkout?

There are several methods that can be used to test the checkout process of a WooCommerce store. Some of these methods include:

  1. Manual testing: This involves manually going through the checkout process, step by step, and testing each stage for any issues or errors. This is a good way to test, but is slow and not applicable for regular daily or hourly testing.
  2. Automated testing: This involves using automated testing tools and scripts to test the checkout process. Automated testing can be particularly useful for identifying issues that may not be immediately apparent during manual testing. This is also the best way to test your store on a regular basis.
  3. User testing: This involves recruiting a group of real users to test the checkout process and provide feedback on their experience. User testing can be particularly useful for identifying any usability issues or areas of confusion.
  4. A/B testing: This involves testing two different versions of the checkout process to see which one performs better in terms of conversions and customer satisfaction. A/B testing can be particularly useful for optimizing the checkout process for maximum sales and revenue.

id=”what-methods-are-available-to-test-your-checkout?”>What options are available for Automated Checkout Testing?

There are limited options for automated checkout, previously a popular option would have been Robot Ninja from Automatic, however, this service was closed in 2020. The other options are:

Ghost Inspector

Ghost Inspector is a tool for automated browser testing that can be utilized to test your WooCommerce store. Its functionality is based on a Chrome extension that captures the test scenario you design and saves it to the cloud. After that, you can schedule the test or run it continuously in the background, which is advantageous because it allows you to establish the test and then not worry about it.

UseTrace

Usetrace is an alternative testing tool that enables you to generate and implement automated tests on your WooCommerce store without requiring coding skills or constant test updates. Rather than coding, you train the tool by recording workflows called “traces” that outline how to test your store. These traces are subsequently executed automatically in the cloud, mimicking the behavior of actual customers who use major browsers to test your store.

But Now there is another way…

Automated WooCommerce Checkout Testing from StorePro!

Yes, you now get free automated checkout testing with StorePro’s eCommerce technical support plans!

Not only that, if the test reveals a problem we will automatically create a support ticket and work on the problem – plus you will also receive an email alert!

We test the following areas:

  1. Homepage Loads
  2. Product Page Loads
  3. Add to Cart is working
  4. Cart Page is loading
  5. Checkout Page Loading.

We can also test purchasing a product with live payment details – this is by arrangement.

Depending on your support plan your test will run either daily or hourly. We can also create custom timed tests on arrangement.

You can enable your automated eCommerce checkout testing via our custom dashboard on the My Account page of StorePro.

So if your eCommerce store is a vital part of your business, join one of our eCommerce Support Plans today and get access to our Automated Checkout Testing Service Today.