Monthly WooCommerce Technical Support

Make Running Your Store EASIER

With our monthly WooCommerce Maintenance Plans

Successful store owners cannot let technical issues determine their success.

With professional WooCommerce help, you are able to respond to customer feedback and develop your store fast.

WooCommerce Support is like Super Charging your resources. You get a long term trusted a partner that will save you time, money and stress.

View Pricing Plans

Wave GOODBYE To Technical Problems

Because we literally take care of everything

StorePro is a Specialist eCommerce Maintenance company. Our aim is to ensure you never have to worry about technical issues again because we will ensure your site is running fast, smooth and secured.

Large and busy stores are especially at risk of technical complications due to the customisation that such stores normally have. Having a professional WooCommerce Support company onboard gives you the peace of mind to know that “we got your back”!

We become your in-house technical team. Making your store a success is our SOLE focus. eCommerce Technical Support is not our side hustle – it’s our ONLY hustle. 🙌

“You guys are always freaking awesome”

Scott – Artlandish

Unlock Your Time To Release Your GROWTH

With a WooCommerce maintenance plan

Your time is priceless – so use your time efficiently and focus on shipping those orders and growing your business📈.

With our Trusted WooCommerce Support we save your time by taking care of all your website, theme and plugin updates. Not only that but we hand test every update before applying them to your live store. This saves countless hours of your precious time.

If you need additional functionality added to your store, we also offer custom WooCommerce development services. You never need to spend time looking for a developer again.

Expert eCommerce Developers

Not WordPress generalists

All of our team members have years of experience working on eCommerce stores. We also have specialist developers for certain aspects, such as API work or front-end adjustments.

We are very familiar with the specific needs of an eCommerce store. If you are running a store it is advisable to use a service that specialises in eCommerce rather than just WordPress in general. WooCommerce requires much deeper knowledge.

Our developers will even manage the communication with plugin authors or WooCommerce core team when a plugin or WooCommerce is at fault and needs updated.

A ONE-STOP-SHOP For All Shop Sizes

Our professional WooCommerce Support and Maintenance plans provide all the technical support you will ever need. We have a flexible plan to support your store – large or small, new or old. Every store has different needs – we know – because we support them all.

Do you need a team of 5 developers working 24/7 on your store? DONE. Do you need a part-time developer dedicated to you, during your busy season? DONE. Do you simply need ticket support and the peace of mind knowing that help is there when the 💩 hits the fan! DONE and DONE😃

Let us know how we can help your store get to the next level.

A Custom StorePro Monitoring Dashboard

We are developing a custom StorePro “engine” dashboard as a convenient location to monitor all technical aspects of your store’s performance. Such as daily recording of your site’s speed performance (Super Important for SEO).

Please note that some elements of this are in early beta release – but further tools are on their way.

The folks at StorePro have saved the day for our company time and time again. In a world that can feel like call trees, language barriers, and hierarchical tickets, it feels reassuring that I am one email away from person to person solutions.

Pete

farmerfootdrums.com

StorePro has been an incredible asset for us, we are super satisfied with their services, staff and support…we really needed the expertise and experience that StorePro brings to the table.

Joel

stonemountainfabric.com

I absolutely love StorePro! Without a doubt one of the best services I’ve ever used! There is no way I could keep our 1000+ product eCommerce site running smoothly without their ongoing support and help.

Scott

Artlandish Aboriginal Art

Get Trusted Support from the eCommerce SPECIALISTS

Here at StorePro we are eCommerce Specialists. We understand your world and know how important a fast and reliable store is to the success of your business. Don’t trust your store to a generalist – you need a SPECIALIST.

Start Support Trial

I just wanted to take a moment to thank you, David and your entire team. The site is blazing fast now and we started pushing traffic again. Have a great week.

Robert

Why store owners love us…

Peace Of Mind

The most important commodity we sell is convenience and the peace of mind that comes from knowing we are only an email away. Your site is in safe hands.

Site Updated While Your Customers Sleep

We are one of the few support companies that allow you to set the time that we update/change your site. Sunday night - 1am? No problem, we make changes you approve during the lowest traffic times. (plan dependent).

Easy Changes To Your Store

Busy Stores are always needing to change. We support your growth by being that extra pair of expert hands. Send as many tasks as you want, the number of requests is Unlimited. Be limited only by your imagination.

Your e-commerce Store Loading Faster

We optimise your site so that it is running as fast as your server can go. We test your site's performance using a number of tools to identify issues blocking the critical render path and back end performance. Fast sites get more sales - fact!

Remote Offsite Backups - Just In Case!

We keep site backups secured off-site on the cloud, this is important should your server go down. Its called redundancy, we can restore your site on a new server in a matter of minutes.

Stop Updates Breaking Your Site

Plugin and Theme Updates are tested on a staging version of your site before we update your live site. We catch and resolve issues and make sure your site always works as expected.

A Place To Test New Features

We provide a free additional copy of your site on one of our own staging servers. No more cowboy testing necessary. If something breaks - no worries, we even keep it on a separate server.

All Your Technical Problems Solved

We solve all of your issues. In fact, there has never been a WooCommerce problem we have not been able to solve...yet! But be nice - we don't want to have to remove this card :).

…and a small selection of common issues we can help you with…

FIX PHP Errors

Is your site experiencing errors or have you noticed errors on your log files? Send us a request, PHP errors are what we eat for breakfast.

Set Up Email Marketing

We can recommend and connect a suitable email marketing service for your website.

Fix Shopping Cart Issues

Having difficulties on your checkout? No problem, send us a request.

Solve Plugin Conflicts

One of your plugins causing you issues? No problem, we will even communicate with the plugin author to ensure that fixes are incorporated into the latest releases.

Fix Database Problems

Having database problems? If we eat PHP errors for breakfast then database errors must be our lunch! Send us your problems.

Update WordPress

We will test and update WordPress and WooCommerce to the latest updates. We do this on our staging server and complete a full QA process before the changes are made to your live site.

Update Plugins

We automatically update plugins on a regular basis (according to your plan), we test plugin updates to ensure no unwanted problems have been caused.

Fix or Adjust CSS

Want to change the styling of elements on your site? No problem. Just send us a ticket.

Update WooCommerce Templates

Are your WooCommere templates out of date? Maybe your theme has not been updated or you have custom changes on your templates. It's not a problem, send us a request.

Add Content

We can add content such as new blog posts or even WooCommerce products.

Add Checkout Functionality

Do you need to change your checkout process? We can develop or amend your checkout process to mee your needs (may require development hours).

Schedule Tasks

Is there are support task you would like us to complete on a regular basis? No problem, we can schedule a recurring task for you.

Customise Customer Order Emails

Change your email templates and make the perfect customer emails. Or even connect your customer emails to MailChimp for even more control.

Solve Time Out Issues

We can adjust the settings on your server to ensure the correct operation of your store.

Solve Order Payment Issues

Are your customers having problems paying for orders? Maybe the problem is a random one. Don't worry we will investigate, test and solve your issue.

Google Search Console Issue

Are you getting Google Search Console errors from your Product Feeds? We can investigate and solve any errors you are receiving. Just send us your Google errors.

Speed Up Admin Dashboard

Is your admin dashboard running slow? We understanding the common causes and we have recommended solutions. Send us your request and we will speed up your admin dashboard.

Solve Re-Direction Problems

Do you have a lot of re-directions on your site. Sometimes these can causes problems, especially when combined with WPML. Don't worry we'll help solve any problems you have.

Multi-Site Issues

Running a multi-site and having some difficulties? We can solve them, send us your problems.

Fix API Issues

Do you have an API connection to a warehouse or maybe you have a custom API connection (or need one!). We develop and solve API Connection issues.

…we could go on, but I think you get the idea!

Start Support Trial